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Not receiving new post notifications

Posted: Wed May 05, 2021 2:23 am
by djf-coins
According to the system, I am subscribed the the eBuyer Beware topic. The last email message that I received that there was a new post in eBuyer Beware was on April 8, 2021. There were dozens of posts since then. I have deleted all board cookies multiple times and still no email notifications.

Re: Not receiving new post notifications

Posted: Wed May 05, 2021 4:23 am
by messydesk
You should get a notification for the first new post after you read the topic. You will not receive further notifications until you read the topic again. This is working as intended so that you are notified once that there are new posts to read.

Re: Not receiving new post notifications

Posted: Wed May 05, 2021 6:30 pm
by djf-coins
That is not happening. I have been a member of VAMWORLD 2.0 since you moved to this new platform a few years ago. I have been receiving new post notifications for years... until April as I stated in my previous post.

By the way. I did not receive an email notification that you replied to this post, and I am the creator of the post.

David

Re: Not receiving new post notifications

Posted: Wed May 05, 2021 8:43 pm
by messydesk
By default, you have to subscribe to specific topics in order to receive a notification about a reply. There are some settings you can change so that you receive a notification to replies to your posts:

Pull down the menu next to your username, go to User Control Panel -> Board Preferences -> Edit Posting Defaults, and turn on "Notify me of replies by default."

On the same page, if you go to "Edit notification options," you will be able to select under which circumstances you receive a notification, and e-mail, or both. For the purpose of this board, a notification is simply a message that shows up under "Notifications", with the bell icon, in the black bar above that contains your username.

In order for e-mails notifications to work, the e-mail address vamworld@varslab.com must be whitelisted in your e-mail account.